Hydroxatone Customer Service Information

Hydroxatone Customer Service Information and questions. Are there any other steps I should take while using Hydroxatone products? While using Hydroxatone. we recommend you maintain a healthy, active lifestyle. We suggest a balanced diet combined with regular cardiovascular exercise and strength training. To maintain skin’s optimal health, we also suggest you eliminate use of all tobacco products, as this can accelerate the deterioration of skin quality and increase the likelihood of wrinkles and undesirable contours in the skin of the face and body.

Are there any known side effects associated with Hydroxatone products?

Hydroxaton products are not known to have any known short or long-term side effects. In the unlikely event you develop an adverse reaction, we recommend you consult your physician.

How long will it take to see results?

Within two weeks, many customers report they see and feel an improvement in the appearance of their skin’s hydration and tone. A clinical study of the ingredients in Hydroxatone AM/PM Rejuvenating Treatment showed improvement continued throughout eight weeks of use. For optimal results, we recommend you use Hydroxatone for a minimum of three months.

How long do the results last?

With continued use, Hydroxatone Skincare will lead to a visible improvement in the appearance of lines and wrinkles.

How long will a supply of Hydroxatone last?

Each jar of Hydroxatone AM/PM, as well as other products within the Hydroxatone skin-care line, have been developed to last for 30 days of daily use for the AVERAGE USER. Individuals who use Hydroxatone more often than twice per day, and/or use the product broadly on many parts of the face and body may require additional supplies of product within a 30-day period.

Has there been any research or testing regarding Hydroxatone?

Independent laboratory studies of participants aged 35-64 using Hydroxatone AM/PM over the course of 8 weeks yielded clinically-proven, wrinkle-reduction and increased hydration results! The ingredients in Hydroxatone AM/PM Rejuvenating Treatment are proven to decrease the visible appearance of fine lines and wrinkles, deep wrinkles, skin discoloration, and also proven to significantly increase skin hydration.

How do I cancel Hydroxatone?

Simply call their toll-free customer service number at 1-800-672-2259 or email them at support@hydroxatone.com, and they will cancel your membership immediately.

Convenience: After your introductory period, you will enjoy the convenience of automatic, regular deliveries, and the ultimate in savings, members-only privileges and, and members-only prices. Call 1-888-621-4043 and they will sign you up. There is no set-up fee, and you can cancel at any time.

Flexibility: Hydroxatone is committed to ensuring you get the products you want, when you want them. If you want to speed up or slow down the frequency of your shipments, just let them know.

100% Satisfaction Guarantee: We are so confident that you will enjoy the results of Hydroxatone that they offer to you their Hydroxatone 30-Day Bottom-of-the-Jar Guarantee. If you are not completely satisfied, simply call to request an RMA and return your shipment within 30-days of receipt of the product even if the jars are empty to avoid further payments and receive a refund of any purchase price payments (less shipping and processing). Customers may be responsible for return postage.

What are the terms of the Hydroxatone Try It Before You Buy It Program?

The Program is simple:
Depending on the offer chosen today, They’ll send you 2 or 3 containers of the product you’ve selected to try RISK FREE for 30 days. You pay only shipping and processing today. If you like your results and want to continue looking younger, you don’t have to do anything else. Your credit card will be automatically billed for each new container.

If you’re not completely satisfied, simply call 1-800-672-2259 to request an RMA and return your order within 30 days of receiving your shipment even if the containers are empty to avoid further payments and receive a refund of any purchase price payments (less shipping and processing). All future shipments will be cancelled. Customers may be responsible for return postage. Please note: The Try It Before You Buy It Program is for first-time customers only. Try It Before You Buy It Programs are only for shipments to the U.S.

For questions about your order, call 1-800-672-2259 Monday through Friday 9 AM to 6 PM EST or email.

Hydroxatone Ordering, Return & Shipping

How do I place an order?

Ordering is easy! Just click on any of the banners on hydroxatone.net

How soon will you ship my order?

They’ll ship your order within 2 business days after the date it was placed.

How long before my order arrives?

Standard Delivery will arrive within 4-10 business days. Rush Delivery will arrive within 2-4 business days.

What do you charge for shipping and processing?

Shipping and processing fees are indicated at checkout with an additional charge for rush.

Do you ship internationally?

Currently, they only ship to US and Canada.

Will I be charged sales tax?

All New Jersey residents will be charged sales tax.

To Which countries do you ship?

They ship anywhere within the United States, Canada and to APOs.

What name will show up on my credit card statement?

Hydroxatone

What is hydroxatone refund policy?

We are so confident that you will enjoy the results of Hydroxatone that they offer to you thier Hydroxatone 30-Day, Bottom-of-the-Jar Guarantee. If you’re not completely satisfied, simply call 1-800-672-2259 to request an RMA and return Hydroxatone within 30 days of receiving your shipment even if the jars are empty to avoid further payments and receive a refund of any purchase price payments (less shipping and processing). All future shipments will be cancelled. Customers may be responsible for return postage.

Damaged Products: Product(s) damaged during shipping will be replaced at no charge. Save the package and all contents, and contact thier Customer Service at 1-800-672-2259 to request a RMA number.

Shipping and Delivery Errors: Should you experience any problems with your order, please contact thier Customer Service Department immediately, so that they may correct it in a timely matter.

How long will it take to process a return?

From the time thier warehouse receives your return, it generally takes 5 business days to process your refund. Please keep in mind that your bank needs to post thier credit in the billing cycle in which it was received; hence the number of days it takes for the credit to post to your account can slightly vary depending on how quickly your bank recognizes and posts thier refund. Your credit card will be refunded by HYDROXATONE.
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They accept Visa, MasterCard, Discover and American Express.

Security and Privacy

Is the hydroxatone site secure?

Yes, they guarantee that every transaction you make with them will be safe. They provide a safe and Secure Sockets Layer (SSL) 128-bit encrypted order form for your shopping needs. Your card number will be transmitted directly to the banking network for authorization. The geographic location of your computer has been determined and recorded. Credit card fraud is a felony punishable by heavy fines and imprisonment.

How is my information protected?

To prevent unauthorized access, maintain data accuracy and ensure the correct use of personal information, the Company uses appropriate industry standard procedures to safeguard the confidentiality of personal information including the use of firewall, encryption, token authentication, application proxies, monitoring technology and adaptive analysis of network traffic to track abuse of thier network and its data. All transmissions of information are through secure computer servers, which also run authentication and Secure Sockets Layer (“SSL”) 128-bit software data encryption software to encrypt all personal information including your name, address and credit card number so that it cannot be read as the information travels over the Internet. Access to registered users’ accounts is password protected.

Contact Hydroxatone

Please feel free to contact them at any time if they can ever be of assistance in any way. For Customer Service questions, call Hydroxatone phone number 1-800-672-2259 or hydroxatone e-mail support@hydroxatone.com.

Hydroxatone Address

PO Box 9300
Jersey City, NJ 07303


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